Tickets & applications

Applications

Build application forms members fill out in DMs with Buddy. Staff approve or deny in a review channel and approved members get roles automatically.

Higher limits with Premium Open in dashboard Updated Oct 21, 2026
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Applications turn "DM me if you want to be a mod" into a proper process. You write the questions once, members run /apply, and Buddy interviews them one question at a time in DMs. Finished applications land in a review channel with Approve and Deny buttons, and approved members get their new roles automatically.

Before you start#

Permissions needed

In your review channel, Buddy needs View Channel, Send Messages, Embed Links, Add Reactions and Create Public Threads (it opens a discussion thread on each application). To give roles on approval it needs Manage Roles, and its role must be above those roles in Server Settings → Roles. For application tickets it needs Manage Channels.

Applicants must allow DMs from server members. Buddy can't run an application if it can't DM them, and tells them how to fix it.

Set it up#

Open Applications in your dashboard

It's under Tickets & applications in the sidebar.

Create an application

Type a title under New application (for example "Moderator application") and click Create.

Open it

Click the edit button next to it in Your applications.

Fill in the details

In Application details, set the Title, Command, Description and the Review channel. In Messages in DMs, write a Start message and an End message. Click Save application.

Add your questions

In Questions, type each one under New question and click Add. Use the arrows to reorder them.

Choose who reviews

In Reviewer roles, pick a role under App Role and click Add.

Choose the reward

In Roles given when approved, add the roles approved applicants should get.

Tell members how to apply

Members run /apply. Or post a panel: run /setup in your applications channel and choose Create Application Embed with Dropdown.

Open applications

Settings explained#

Application details#

SettingWhat it doesDefault
TitleThe name members pick from the /apply menu (up to 30 characters).What you typed when creating it
CommandA unique short name for this application, without spaces (up to 30 characters). Applications are listed in this order in the menu.—
DescriptionOne line shown under the title in the menu (up to 90 characters).—
Review channelWhere finished applications are posted for staff. Without one, applications wait unposted (they're still saved) and are posted as soon as you pick a channel.None

Messages in DMs#

SettingWhat it does
Start messageSent before the first question. Explain the role and what you expect (up to 1000 characters).
End messageSent after the last answer. Thank them and say when they'll hear back (up to 1000 characters).

Review options#

SettingWhat it doesDefault
Show warningsAdds the applicant's warn history from the warn system to their application.Disabled

Questions and roles#

SettingWhat it does
QuestionsAsked one at a time, in order. Up to 20 per application. Edit a question in the list and click the check button to save it.
Reviewer rolesCan approve, deny and open tickets for this application, are pinged when one arrives, and get access to its application tickets. Server administrators always can.
Roles given when approvedGiven to the applicant automatically when a reviewer clicks Approve.

Commands#

/apply Everyone

Bot will dm user the requested application.

Anyone can use /apply unless you limit it with command roles.

How applying works#

  1. The member runs /apply (or uses your panel) and picks an application from the menu.
  2. Buddy DMs them your Start message with Start and Cancel buttons, and gives them a View DM link.
  3. After Start, Buddy asks each question and waits for the reply. They have 5 minutes per question. Images they send are saved as links.
  4. After the last answer, Buddy sends your End message, and the application appears in your review channel within about a minute.

Members can stop at any time by clicking Cancel or typing #cancel. Cancelled and timed-out applications are never sent to your staff. Each member can only have one application in progress at a time.

Reviewing applications#

Each application is posted in your Review channel with the member's details (when they joined, how long the application took), every question and answer, and your reviewer roles pinged. Buddy also adds ✅ and ⛔ reactions for quick voting and opens a thread for discussion.

ButtonWhat it does
ApproveGives the Roles given when approved, DMs the member "Application Accepted!" and marks it approved.
DenyDMs the member "Application Denied!" and marks it denied.
Approve with Reason / Deny with ReasonSame, but asks for a reason that's included in the DM.
Create Ticket with ApplicantOpens a private ticket with the applicant and your reviewer roles, to ask follow-up questions.

Every submitted application is also kept on the Submitted applications page. Open it with the See submitted applications link at the top of the Applications page. It lists the latest 100 with each question and answer and whether the application is waiting for review, approved or denied.

Long applications are split up so no answer is lost. If the answers don't fit in one message, the rest are posted in the application's thread (or as extra messages), and the footer tells you where. Each answer shows up to about 1000 characters in Discord.

Examples#

Three questions for a moderator application:

How old are you, and what time zone are you in?
Why do you want to moderate this server?
A member posts a scam link in #general. What do you do?

What the applicant sees for each question in their DMs:

Discord Buddy APP Today at 4:20 PM
Question 2 of 3
Why do you want to moderate this server?
Your Answer
I'm online most evenings and I want to help keep things friendly.

What your reviewers see in the review channel:

Discord Buddy APP Today at 4:20 PM

@Mod Team

📝 Application for Moderator application

User: @Alex
Joined Server: 3 months ago
Duration: 4 minutes and 12 seconds

Why do you want to moderate this server?
I'm online most evenings and I want to help keep things friendly.

Approve Deny Approve with Reason Deny with Reason Create Ticket with Applicant

Ask scenario questions

"What would you do if…" questions tell you far more than "Are you active?". Keep it to 5–10 questions so good applicants don't give up halfway.

Premium#

The free plan includes up to 5 applications per server. Premium plans can raise that limit. The Applications page shows how many you've used. See plan limits.

Troubleshooting#

Applications never show up in the review channel#

  • Pick a Review channel for that application and click Save application. Applications sent in before you picked one are posted once you do.
  • Buddy needs View Channel, Send Messages and Embed Links there. If it can't post, it notes a "Could not post application" entry in the dashboard Error Log and tries again.
  • The applicant must still be in the server. Buddy skips applications from members who left.

"I couldn't send you a DM to start this application."#

The member has DMs from server members turned off. In Discord they can open the server menu, choose Privacy Settings and allow direct messages, then run /apply again.

"This server does not currently have any applications setup."#

Create an application on the Applications page first.

"You do not have role or permission required to use that button."#

Only Reviewer roles and server administrators can approve, deny or open application tickets. Add the role under Reviewer roles.

"Error assigning roles to user."#

Buddy needs Manage Roles, and its role must be above every role in Roles given when approved.

The application timed out#

Members have 5 minutes for each question. They can run /apply again to start over.

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