Help & FAQ
Troubleshooting, common questions and how to reach us.
Troubleshooting
Fixes for the most common Discord Buddy problems, by symptom - bot not responding, missing commands, missing permissions, settings not saving and more.
Frequently asked questions
Quick answers about Discord Buddy - pricing, permissions, managing several servers, the server list and bumping, Premium, custom bots, languages and your data.
Billing & subscriptions
Subscribe to Premium, switch plans, cancel or resume, request a refund, fix a failed payment and print receipts - all from Account → My Premium.
Notifications & owner alerts
Choose which DMs Buddy sends you, and get alerts about setup problems, listing reviews and ban appeals for the servers you manage.
Contact support
How to reach the Discord Buddy team, what to include so we can help quickly, how to report a server listing, and where ban appeals and privacy requests go.